Este projecto de investigação tem como objectivo central, estudar quais os comportamentos de gestão de impressões adoptados na construção e gestão da imagem profissional dos Oficiais de Polícia e a sua influência no alcance do sucesso na carreira. Estuda-se ainda o efeito moderador do grau de discrepância percepcionado, entre a imagem profissional actual e a imagem profissional desejada e do nível de auto-monitorização. Com base numa metodologia quantitativa, através da utilização de questionário e numa amostra total de 97 Oficiais da PSP. De acordo com os resultados obtidos acreditamos que o estudo das estratégias de GI merece maior atenção, uma vez que o seu recurso parece estar associado à percepção de realização profissional, à severidade da discrepância na imagem profissional e ao nível de automonitorização. Os resultados sugerem claramente um maior recurso dos Oficiais a comportamentos defensivos de GI, para (re)construírem ou reabilitarem a sua imagem profissional, que lhes permita serem aceites e reconhecidos pelos seus pares, subordinados e superiores. Observamos a existência de uma moderação da discrepância na imagem, marginalmente significativa, para as tácticas justificação e auto-deficitação na relação entre as tácticas de GI e o sucesso profissional percebido. No entanto as tácticas exemplaridade, desresponsabilização, autodeficitação e retractação apresentaram um efeito directo e significativo nas percepções de sucesso profissional. Pelo que associado a um maior recurso das tácticas exemplaridade e desresponsabilização associa-se uma maior percepção de sucesso na carreira profissional, evidenciando uma capacidade explicativa de cerca de 40%. Finalmente, verificámos que associado a uma maior utilização das tácticas retractação e auto-deficitação se encontram níveis mais baixos de realização profissional.
The research tries to determine which impression management strategies are used by middle-rank police officers in the construction and in the management of their professional image as well as its influence in the range of their career success. The moderator level of perceived discrepancy, between the current professional image and the desired professional image and selfmonitoring is also analysed. The methodology uses quantitative data acquired from an internal survey applied to 97 middle and senior rank police officers. The results we achieved show that more attention should be given to the study of impression management strategies as it seems to be associated with the perception of professional fulfilment, with the severity of the discrepancy of professional image and the auto-monitoring level. The results suggest that this professional group mainly use defensive impression management strategies to the (re)construction or rehabilitation of their professional image, that allows them to be accepted and recognised by peers, lower ranks, and commanders. A significantly marginal moderated discrepancy was found concerning justification, selfhandicapping and apologies in its relation to the impression management strategies and the perceived professional success. However, we could find a direct and significant effect, of exemplariness, disclaimers, apologies and self-handicapping tactics concerning professional success. As such, associated to a predominant use of exemplariness and disclaimers tactics are a higher success perception of the professional career (explains almost 40% of success perception). Finally, we also found low levels of professional fulfilment associated to a major use of apologies and self-handicapping tactics.
The research tries to determine which impression management strategies are used by middle-rank police officers in the construction and in the management of their professional image as well as its influence in the range of their career success. The moderator level of perceived discrepancy, between the current professional image and the desired professional image and selfmonitoring is also analysed. The methodology uses quantitative data acquired from an internal survey applied to 97 middle and senior rank police officers. The results we achieved show that more attention should be given to the study of impression management strategies as it seems to be associated with the perception of professional fulfilment, with the severity of the discrepancy of professional image and the auto-monitoring level. The results suggest that this professional group mainly use defensive impression management strategies to the (re)construction or rehabilitation of their professional image, that allows them to be accepted and recognised by peers, lower ranks, and commanders. A significantly marginal moderated discrepancy was found concerning justification, selfhandicapping and apologies in its relation to the impression management strategies and the perceived professional success. However, we could find a direct and significant effect, of exemplariness, disclaimers, apologies and self-handicapping tactics concerning professional success. As such, associated to a predominant use of exemplariness and disclaimers tactics are a higher success perception of the professional career (explains almost 40% of success perception). Finally, we also found low levels of professional fulfilment associated to a major use of apologies and self-handicapping tactics.
Dissertação submetida por Fernanda do R. Carneiro da Silva como requisito parcial para obtenção do grau de Mestre em Gestão de Recursos Humanos
Tese de mestrado. Disponível em www:<http://hdl.handle.net/10071/1150>.
Blá,blá,Blá,blá,Blá,blá,Blá,blá,Blá,blá...os senhores oficiais pensam que a PSP só gira à volta deles e que o resto é paisagem.Pode-ser que um dia se dêem conta que afinal pouca importância têm.
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